Olanly Chenille Cushion Cover 45×45 Pillow Cover 40x40cm Sofa Decorative

At NgoNguyen Mart! We strive to provide fast and reliable shipping services to ensure your orders reach you on time. Below are the details of our shipping and delivery process:

1. Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• Once processed, you will receive an email confirmation with tracking information.

2. Shipping Options & Estimated Delivery Times We offer multiple shipping methods to suit your needs:

• Standard Shipping: 5-7 business days.

• Expedited Shipping: 2-3 business days.

• Overnight Shipping: Next business day delivery if ordered before 12 PM (PST).

Please note that delivery times may vary depending on location, weather conditions, and carrier delays.

3. Shipping Costs

• Shipping fees are calculated at checkout based on your location and the selected shipping method.

• Free shipping may be available for orders over a certain amount.

4. Delivery Process

• Once your order is shipped, you will receive a tracking number via email.

• You can use this tracking number to check the status of your shipment on the carrier’s website.

• Orders are delivered to the shipping address provided during checkout. Please ensure your details are accurate to avoid delays.

5. Issues with Delivery

• If your package is delayed, please check the tracking status or contact the shipping carrier.

• In case of lost or stolen packages, we recommend contacting the carrier directly. If further assistance is needed, reach out to our support team.

• If your order arrives damaged, please notify us within 48 hours with photos of the damaged item and packaging.

6. Contact Us If you have any questions about shipping and delivery, please contact our customer support team at info@ngonguyenmart.store or call us at (801) 898-7592.

Thank you for shopping with NgoNguyen Mart!